• Children under quarantine with their fathers, mothers, and relatives should be in the same room.
  • A same-sex person should be assigned to take care and protect a child if s/he is not accompanied by his/her father, mother or relative.
  •  Accommodation and restrooms for women and children should be separated from men’s accommodation and restrooms. If there is a shared common room, a partition is required.
  • Doors, bedroom windows, sleeping areas should be latched, locked inside to avoid intrusion from outside.
  • Gates, yards, and corridors should be fully lighted and equipped with security camera systems.
  •  There should be a person assigned to regularly supervise the safety of the quarantine area and, especially, the bedrooms.



  • Assign security officials and health care workers in the quarantine areas for women and children. These people need trainings and skills to work with children.
  • Assign a manager to take primary responsibility for the security of the quarantine centre especially for the protection of children and women. This person should be responsible for receiving information, collecting evidence and immediately reporting the suspected cases or risks of violence and sexual abuse of children and women to the National Helpline 111 or individuals and agencies in charge of protecting children and women in the specific areas (Police, Labours, Invalids and Social Affairs agencies, and People’s Committees).
  • Take refuge children and women who are victims of sexual violence and abuse from the suspects or perpetrators to ensure their immediate access to care and psychotherapy services.
  • Designate a backup location in the quarantine center to provide care services for children and women who are victims of violence and sexual abuse.
  • Disseminate guidance and communication materials (in Vietnamese and English) on preventing and addressing violence and sexual abuse of children and women in quarantine centres.
  • Disseminate telephone numbers including the National Helpline 111; Hotline for victims of gender-based violence – Peace House of Viet Nam Women’s Union at 0946.833.380/0946.833.382/ 0946.833.384.
  • Disseminate the phone number of the official in-charge of protecting women and children in the quarantine centre, hotlines of the officials from the embassies representing the countries of the foreigners being quarantined.
  • Managers and caregivers in the quarantine centres should have knowledge of child abuse prevention, including awareness of different types of abuse, especially sexual abuse; and the procedures to inform and connect with the National Helpline 111 to seek help when needed.





  • Prioritise setting up separate toilets, private bathrooms at the closest distance to the accommodation or inside the accommodation; ensure accommodation has lights and the most hygienic and safe conditions (with inside latches, locks; not close to or bypassing men’s accommodation or toilets).
  • Provide adequate clean water for toilets and bathrooms. Regularly wash, clean or have enough tools to wash, clean toilets, bathrooms, trash bin, disinfection products, gloves, mops, buckets.
  • Provide personal hygiene kits (towel, toothbrush, toothpaste, comb, cleaning solution, hand sanitizer, soap or shower gel, shampoo, sanitary napkins for women and girls).

For pregnant and breastfeeding women: 

  • Prepare hygienic conditions and safe delivery and complication response plans for pregnant women in case of emergency; 
  • Support and care for mothers and newborn babies, depending on age of  the child, encourage and support mothers to continue breastfeeding  their babies together with appropriate complementary feeding; 
  • Prioritize  setting up of safe and private areas for breast-feeding mothers;
  • Support mothers to pump breast milk and set up milk storage facilities (fridge/freezer with ice) for breast milk for newborn babies in case the mothers cannot breastfeed or the babies cannot be breastfed directly.


  • Provide appropriate complementary meals for children.
  • Ensure appropriate diet in quantity and quality for pregnant women, breastfeeding mothers and children, especially children from 6 to 23 months of age.
  • Newborn babies of mothers who are suspected, at risk or confirmed to have Covid-19 should be fed following the MOH feeding guidelines and precaution measures for infection prevention and control.
  • Introduce, connect or provide counseling, psychotherapy services and knowledge, skills on safety of mothers and children: National Helpline for Child Protection 111, Hotline of Ministry of Health: 19009095 and 19003228, or other consultation services in the area.


Notify, update and facilitate full access to information on regulations in quarantine centres, information about the pandemic, Government regulations and policies for people in quarantine centres. Use of language and means of communication should be friendly to children, people with disabilities and ethnic minorities. Trained staff and personnel with skills for working with women and children should be clearly identified by a staff list, introduction or uniform, name badge. Confidential information of women and children should be used and disclosed only for the purpose of disease prevention and control and for their treatment in accordance with the law and the requirements of the National Steering Committee for prevention and control of diseases and the Ministry of Health.

Provide information and set up a private and safe space for children and women to be able to call the National Child Protection Helpline 111 in case of emergency or consultation.

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The document was developed and disseminated by the Ministry of Labour, Invalids and Social Affairs in cooperation with UNICEF and UN WOMEN.
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